State Farm

Your Hometown Agent, Jan Rooney & Family Are Here to Help Life Go Right.

By Cyndi Braun

Established five years ago, Jan Rooney State Farm offers policyholders old-fashioned connections, quality customer service, and community outreach.

G.J. Mecherle built State Farm by selling insurance in customers kitchens, said Jan. I strive to have a similar connection with people by taking the time to listen and provide services based on unique needs. I want to be your hometown agent.

The Rooney Family

For 27 years, the Rooneys have made State Farm their family. Jay joined the company first, then Jan followed.

I knew from my husband that State Farm always made the right choice for customers. Everyone who worked there was very friendly, like family, so it was a natural fit for me to go to work there, Jan said.

Jan pursued a State Farm career that exposed her to all areas of the company, including claims, underwriting, and human resources.

When she was ready to become an agent, Jan hit the ground running. In just five years, her agency has more than doubled in size. In addition to serving policyholders, she employs agent aspirants, training them to get to know customers and focus on their unique needs.
Jan was thrilled when her daughter, Taylor, decided to join the agency.

We knew she would have a propensity for it, said Jan. Shes very good at listening to what people need and helping them find a solution for it.

In past jobs as well as her college degree, everything Taylor has done involves serving others. Helping customers with their insurance needs is a natural fit.

I chose this field because I enjoy helping people, said Taylor. I enjoy working here with my mother. Shes very good at following up and has taught me to be involved in what each policyholder is going through. Were always here for them. Were very customer-service oriented.

The Personal Touch

Since many people no longer have a personal connection with their agent, Jans old-fashioned approach is what makes her agency unique.

In meeting with people, I ask whats important to them. When I get that answer, I know their goals and what worries them most, and then I can help them best, said Jan.
Some people are afraid to talk about life insurance. Others worry about retirement or paying for their childs education. Each family has different needs and different worries. By talking it through, Jan provides peace of mind.

The Hometown Agent

Kindness Revolution This nonprofit business organization raises awareness of values like kindness, leadership, and customer service. The program reaches out to young people through school and community events.

Good Neighbors Help Campaign Jan Rooney State Farm partners with nonprofit programs then donates $10 to the nonprofit each time the agency provides an insurance quote to a prospective customer.

Other Community Outreach The agency partners with Free Home Elementary School and sponsors events such as the Guns & Hoses 5K and the Creekland Middle School Color Run.
Mentoring Jan is committed to recruiting future leaders. She participates as a mentor in Cherokee County schools. She also recruits and develops future agents to what she believes is the best opportunity in the country. She plans to develop 20 new agents during her career, including her daughter Taylor.

Jan Rooney State Farm

Were here to help life go right by protecting your risk and building your wealth, said Jan. We still meet every client in person. We offer life, auto, homeowners, renters, disability, and business insurance policies, as well as banking products.

Jan has a bachelors degree from the University of South Florida, a masters degree from Warner University, and a Chartered Property and Casualty Underwriting designation from American Institute for Chartered Property Casualty Underwriters. Over the course of 17 years, Jan has worked in State Farms underwriting, claims, human resources, and recruiting departments.

Testimonials

Jan and her office always go above and beyond to help me and my family! We could not have picked a better State Farm office to do our business with. Jan always ensures that we are protected and is there to answer any and all questions. I definitely recommend going to see Jan and her staff for your insurance. Randy D.

Jan is a very professional and kind person. She works to make sure I get the best rate possible. I strongly recommend Jan and her staff. She reviews my plan with me at renewal to ensure my insurance needs are met. Just like the State Farm motto, Like a good neighbor, State Farm is there! Kimberly R.

Jan Rooney and the office have great customer service. I love that I chose them for our home, car, and life insurance. Jan Rooney takes the time and makes everyone feel comfortable and like family. She looks out for whats best for your family. I am very satisfied in every aspect possible. I highly recommend giving her a call. Lindsey B.

Jan Rooney State Farm

7768 Cumming Highway, Suite 400 I Canton, GA I 678-880-8377