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For the Ultimate Patient Experience, Kincaid Orthodontics Joins Smile Doctors Braces

By Cyndi Braun

If its time for your child to get braces, chances are a friend, family member, or dentist has already mentioned the name, Dr. Jeff Kincaid. With offices in Roswell and Woodstock, Dr. Kincaid has long been known for his expertise and family friendly approach.

Im a country boy at heart. Im not very sophisticated, and I dont wear a tie, said Dr. Kincaid, laughing. I want patients to come in and feel like theyre part of the family. Were going to laugh, and were going to have fun. And, in the meantime, were going to provide a service thats at least as good, if not better, than anybody else.

Recently, Kincaid Orthodontics announced its partnership with Smile Doctors, which will enable the Kincaid team to provide an even higher level of care.

Why Smile Doctors?

The partnership story began a couple of years ago when Dr. Kincaid had to take some time off due to health problems. As a solo practitioner, he needed to find someone who would provide excellent care for his patients.

He called an old friend, Dr. Greg Goggans, who agreed to help. The two orthodontists had practically grown up together, attending the same colleges, dental school, and graduate orthodontic program. At one point, early in their careers, they even shared a practice.

Dr. Goggans, who serves as chief compliance officer for Smile Doctors, took some time away from his work to help Dr. Kincaid while he was undergoing treatment. Once he was healthy again, Dr. Kincaid stayed in touch with Dr. Goggans and asked about joining his colleague at Smile Doctors.

Now in partnership with Smile Doctors, Dr. Kincaid can focus solely on patient care while Smile Doctors takes care of everything else.

The Ultimate Patient Experience

From the patients first check-in to final check-out, the goal of Smile Doctors is to offer a fun, relaxing experience tailored to each patient. Delivering beautiful, healthy smiles is secondary to loving on people.

Our whole philosophy is you love on people first and straighten teeth second, said Dr. Goggans. Our goal is to deliver the ultimate patient experience, each time and every time. And that starts from the very first phone call until patients are completed with treatment.

Smile Doctors offers free consultations, quality treatments, and affordable braces, delivered in a clinic that uses the latest, cutting-edge technology. The practice treats children, teens, and adults and offers both traditional braces and Invisalign.

Treatment plans include diagnostic records (X-rays and digital photos), diagnosis and treatment planning, regularly scheduled appointments and comfort visits, one year of follow-up visits to retain and monitor, and retainers with a two-year warranty.

The cost of orthodontic treatment depends on each patients individual needs and treatment plan. The practice offers installment plans to make braces more affordable.

Still the Same, Only Better

While the name on the sign is different, the Kincaid team will continue delivering excellent care to patients in the Roswell and Woodstock offices.

Smile Doctors wants patients to experience care in a way theyve never experienced it before. They take care of the business side, so I can focus on the patients, said Dr. Kincaid. I dont have to have my hand in everything anymore. I can do what I love doing, which is spending time with my patients and straightening teeth.
Smile Doctors enables the orthodontist to focus on taking care of patients, and leaves the rest of the business, from scheduling to insurance to billing, to a qualified team of professionals.

Dr. Kincaid is a good fit for Smile Doctors because he loves people. Hes a great orthodontist, and hes a good teacher, said Dr. Goggans. Were here to help him continue to grow and enjoy what he enjoys doing, and thats being an orthodontist. But the ultimate winners are Dr. Kincaids patients.

To learn more, please visit

Smile Doctors Braces

Roswell
540 West Crossville Road
Roswell, Georgia 30075
770-518-5180
SmileDoctors.com/RoswellGA

Woodstock
355 Parkway 575
Woodstock, Georgia 30188
770-518-5180
SmileDoctors.com/WoodstockGA

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