Live Clean: When Life Gets Messy... Live Clean does the dirty work for you Tracey Satterfield, owner of Live Clean, never dreamed that cleaning a few houses on her own while a stay-at-home mother would lead to her running a successful, full-time cleaning business 20 years later. As she explains, I just wanted to do something to earn grocery money for my growing family. There was no master plan. Everything just kind of evolved over the years adding one client, then another and another and just fell into place. Tracey describes herself as having a serving spirit that comes through in her work and, she believes, has helped grow the business. Ive always tried to serve others however I could, she says. Cleaning is just one way Ive been able to help so many different people from 1,000-square-foot homes to 15,000-square-foot mansions, construction offices to churches, and everything in between. Before incorporating as Live Clean five years ago, Tracey initially dubbed her cleaning business Helping Hands Cleaning Service. As the business and staff grew, she decided to take it to a more professional level; unfortunately, the Helping Hands name was already incorporated. She chose Live Clean as the new name in the spirit of the well-known Live Strong campaign. Its cool and catchy, and it very simply but accurately defines what we do: help people to live clean, she says. The next big step in taking the cleaning business to a more professional level was securing office space. We ran everything out of my familys barn for a few years, Tracey says. It was functional for a time, but we outgrew it. Moving to a real office just last year was a scary step, but the good Lord took care of us with 10 new clients right away. Live Clean residential and commercial cleaning service operates from its new office in Downtown Canton. Traceys staff now includes Jennifer Wray, office manager, and Lilia Estrada, operations manager, with five cleaning crews running daily, Monday-Friday (and plans to add a sixth crew in anticipation of the busy spring and summer seasons), throughout Cherokee County. Just as the vibrant Live Clean logo featured on the cleaning crews cars reflects Traceys cheerful attitude, so do her employees. This job is about more than just cleaning skills; its really about attitude, she says. You can teach employees how to clean, but you cant really teach them how to have a good, giving attitude. Were all too busy being happy around here for anything else! Live Clean offers a variety of cleaning services and schedules, including weekly, biweekly, and monthly appointments; special events; and move-in/move-out deep cleanings. The goal of any cleaning job, Tracey says, is to provide stress-free, seamless service. Recently, a family booked us for the entire day as they moved out of their current home and into their new home, she recalls. While they were loading up the moving van, we were at the new house getting it cleaned and ready for them to move right in. Then, once they arrived at the new house to unload the moving van, we went to work cleaning behind them in the old house. We took care of the dirty work so that all they had to worry about was getting everything moved. Everything that we do is about making it easy for our clients. Jennifer and Lilia work together to ensure everything stays on schedule, usually sending teams of two or three for most appointments. Live Clean furnishes all cleaning supplies brooms, mops, cleaners, vacuums, etc. unless clients have special requests due to allergies or other individual preferences. A lot of organization and prep work goes into this every day, says Jennifer. We have to stay on top of everything in order to clean our clients homes and businesses to their satisfaction and on their schedule. We do whatever it takes to make sure we have enough people on the job, enough supplies and working equipment. We have to be prepared for anything. As much as possible, Jennifer arranges the daily schedule so that clients receive consistent service on the same day, at the same time, by the same workers. Our clients like knowing that they can expect the same people to come in on a set schedule and walk into a clean home or business, she says. They trust us to take care of what is important to them. Live Clean is fully licensed, bonded and insured. We believe that offers our clients a certain reassurance that theyre getting quality, professional service from a professional company, Tracey says. Nowadays, everyone wants million-dollar service on a one-dollar budget. The old adage, You get what you pay for, is true. At Live Clean, we stand behind our work. We are committed to hiring good people who will do a great job and will leave our clients homes and businesses looking beautiful. Live Clean24 Waleska St., Suite 100, Canton770-345-8035LiveCleanInc.com
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