Outback Deck, Inc.

By Patti Richter

 

The current economy features sharply rising costs of fuel, food, paper products, and nearly everything else. But for many who experienced the challenges of the 2007-2009 recession, it’s a round-two experience. Those in construction-related businesses have had to look harder at the services and products they offer.

Bryan Miller, founder of Outback Deck in Woodstock, well remembers the economic downturn during that time, especially since it led to a change of direction in his work. After 20 years in the home remodeling industry, he turned to growing opportunities in creating residential outdoor spaces.

“Home sales and new construction came to a standstill at that time,” Miller says. “Most homeowners decided to stay put in their homes and find ways to improve them.”

 

Creating Great Spaces

In the ongoing pandemic, with many people now working from home (some permanently), home improvement has resurged. Homeowners want to enjoy their space both inside and outside.

“They’re using home equity as an affordable way to expand their outdoor living space — for both recreational and entertaining purposes,” Miller says.

After establishing his business in 2010, Miller merged with John Gwaltney, who ran a successful home exterior business for years. These two senior partners at Outback Deck oversee every aspect of their growing company. While Miller manages sales leaders, team training, and leadership development, Gwaltney directs marketing, operations, and financial management. Both share a passion for creating great spaces.

“We believe if you have an outdoor space, you should want to spend time in it,” Gwaltney says. “Our company slogan says it all, ‘Life Happens Outback.’ It’s a great feeling to help our customers create an oasis to enjoy in their own backyard.”

 

Ground-Level, Raised, and Multi-Level Spaces Outback Deck is known for designing safely.

Customer satisfaction means not only exceptional service and products, but also safe practices — a main focus for us,” Miller says. “Part of our process is to exceed building code — not just checking boxes. A full-time project manager oversees each job, and we ensure that our team is building safely, even hiring a third party to perform spot safety inspections.”

“Trust, confidence, care, and grit are core values for us,” Gwaltney adds. “And we provide a ‘Built-Safe Guarantee’ to our customers.”

Outback Deck’s attention to superior products and safe processes is important since today’s outdoor space is typically more than a simple cement patio or wooden deck on the backside of a home. Decks and patios now include multiple spaces and enhanced features such as pergolas, under-decking, firepits, outdoor kitchens, brushed or stamped concrete, and more. Outback Deck crews can do it all.

“Besides our experts in carpentry and finish work, we have a full-time architect-designer on staff,” Miller says. “We provide a full set of computer-assisted design plans. We’re also known for using long lasting, low maintenance products. Just rinse with a garden hose!”

 

Latest and Greatest

Outback Deck uses the best brands in the manufactured decking industry.

“We’re forward thinking, known for synthetic decking — the best designed and best looking materials. We’re always looking to find the newest, latest, and greatest deck designs and products,” says Miller.

They choose super-low-maintenance, one-and-done products that are weather resistant and easy to maintain, with no need for coatings or intense cleaning, and no ongoing expenses or warranty issues.

Miller and Gwaltney are excited about one of their newest products — a louvered pergola. The Sundance Louvered Roof is a structurally engineered pergola suitable for any climate, designed to provide year-round luxury in outdoor living. Made of high quality aluminum, it’s both durable and elegant.

While porch roofs are also durable, they block light, and wood pergolas are not all-weather friendly. But the louvered pergola gives homeowners remote-control ability to direct sunlight and heat into or away from their deck or patio while still enjoying ventilation. The louvers can be closed into a beautiful flat ceiling for shelter against wind, rain, and snow.

 

A Proven Process

Outback Deck offers custom projects as opposed to a quick fix for an outdoor space. Their solution specialists give guidance to customers, beginning with an initial visit and followed by a design process and presentation that help clients determine their best options.

“The Outback process provides everything a client needs from start to finish,” Gwaltney says. “We offer fast, accurate pricing and excellent workmanship. We’re committed to giving customers the best experience in creating a new deck, porch, patio, or pergola.”

“Customers appreciate having everything well communicated and in writing,” adds Miller. “If homeowners will look beyond price alone, they can avoid common pitfalls with contractors: poor communication, unrealized expectations, and unforeseen extra costs. We combat these issues by offering a proven process to deliver on our promises.”

 

Outback Deck, Inc.

501 Hickory Ridge Trail, Suite 150
Woodstock, GA 30188
678-262-4113
OutbackDeck.net