State Farm Your Hometown Agent, Jan RooneyHere to Help Life Go Right By Cyndi Braun Trying to understand insurance policies is difficult, and thinking about what would happen to your family if you fail to get adequate insurance is terrifying. Still, many of us put off having a conversation with a qualified agent, or we buy something online that sounds good, and hope for the best. Instead, consider having a conversation with Jan Rooney. G.J. Mecherle built State Farm by selling insurance over a kitchen table, said Rooney. I want to have a similar connection with people. By having a simple conversation and listening, I help my customers with their unique needs. I am their hometown agent. The Personal Touch Since most people no longer have a personal connection with their insurance agent, Rooneys old-fashioned approach is what makes her agency unique. She combines State Farms strength and high technology with her high involvement in serving clients. In meeting with people, I ask whats important to them. When I get that answer, I know their goals and what worries them most, and then I can help them best, said Rooney. When people buy insurance online, they sometimes choose the cheapest option, which does not provide adequate coverage. In Georgia, if you dont get your auto insurance right, and youre at-fault in an accident, you are at risk of losing up to 25% of your income for 20 years, said Rooney. We make sure you are never financially burdened when life goes wrong. Some people are afraid to talk about life insurance. Others worry about retirement or paying for their childs education. Each family has different needs and different worries. By talking it through, Rooney provides peace of mind. My job is to educate people and help make sure that if something tragic happens, they are protected, said Rooney. We often write life insurance policies, and the next day, the wife calls to thank me and tell me she slept better knowing she and the children would be able to stay in their home, not worry about finances, while they work through their tragic loss. Using State Farm products, Rooney creates customized plans based on specific needs and concerns. For example, a family with young children has different life insurance requirements than an elderly couple or a family with a severely disabled child. Jan is the best insurance agent Ive ever had the pleasure of doing business with, said Andrea Sobotor. She is truly our hometown agent; we have auto, home and life insurance through her. Shes even helping us save for our future. Rooney and her team take extra steps to help clients when they have a claim. Not long ago, a client was in an auto accident while driving his work truck. The other driver was at fault; however, the other insurance company was unwilling to provide the type of vehicle he needed for work. When I found out the problems my client was having, I found a rental truck, then called the claim rep and made sure the insurance company paid for the truck, said Rooney. If I hadnt intervened, he may have gone two days without getting paid while his truck was getting fixed. The Hometown Agent Besides serving people with their insurance needs, Rooney gives back to the community through: Kindness Revolution This non-profit business organization raises awareness of values like kindness, leadership and customer services. The program reaches out to young people through school and community events. Good Neighbors Help Campaign Rooney partners with nonprofit programs (recently Childrens Haven, Stable Moments, Ball Ground Christmas Parade and Toys for Tots), then donates $10 to the nonprofit each time she provides an insurance quote to a prospective customer. Other Community Outreach Last November, Rooney held a Chick-fil-A Day in which she paid $5 for everyones lunch and distributed fliers informing people she would give $10 to Childrens Haven for every insurance quote. Mentoring Rooney is committed to recruiting future leaders. She participates as a mentor in Cherokee County Schools. She also recruits and develops future agents to what she believes is the best opportunity in the country. She plans to develop twenty new agents during her career. Jan Rooney State Farm Rooney and her team offer life, auto, homeowners, renters, disability and long-term care insurance. They also offer banking products to clients throughout Cherokee County. Rooney has a bachelors degree from the University of South Florida, a masters degree from Warner University, and she holds a Chartered Property and Casualty Underwriting designation from American Institute for Chartered Property Casualty Underwriters. Over the course of fifteen years, Rooney has worked in State Farms underwriting, claims, human resources and recruiting departments. Jan Rooney State Farm7768 Cumming Highway, Suite 400Canton, GA 30115-2984678-880-8377JanRooney.com/ Facebook.com/janrooneyagency/?fref=ts
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